Live Virtual Receptionists 24/7/365
Our call answering service helps handle any after-hour calls. Nights, weekends, or holidays – no matter when an inbound call comes through, Contact Answer provides 24/7 live agent answering services across the US. Level up your customers’ experience by ensuring that there is always someone ready to speak with them.
Live Call Answering
When you partner with Contact Answer, you gain access to a professional team that can handle your specific calls for your company. Whether your customers call in the middle of the night or on weekends, you can rely on your professional Contact Answer agents to be there for them. No additional charges for after hours, holiday, and weekend support. Contact Answer will always have an agent available for your business!
Awesome Features You Will Love
Contact Answer does more than answer calls:
We also offer an SMS and email response service, CRM integration, and more. Plus, our detailed automated reports enable you to see how we serve your business.
24/7 Live Agent Answering
Customized Messaging and Scripting
Toll-Free and Local Number Availability
CA Reporting Portal and Mutiple Delivery Options
Basic and Custom FAQs
Appointment Setting
Lead Capture
Order Taking
Grow with Confidence
As your business grows, you may wonder whether you can handle a rapidly expanding client pool. With our call answering service, it’s easy to maintain customer service quality as you scale your business. We have the ability to handle increased call volume as your business demands increase.
Sample Industries That We Work with
We have a wide array of options to suit any business need. We can customize services to meet your specific business requirements.
We Build Relationships
Contact Answer has been providing call answering services for 17 years. We prioritize our clients and always aim to improve our services with:
Accountability
We commit to top quality. All calls are recorded for quality assurance and are available to our clients at any time via our CA web portal. CA’s quality team also performs regular quality checks on all CA Agents.
Real interactions & Results
Detailed automated reporting. We can provide your reporting and details of calls in multiple ways. SMS notifications, automated emails, and through our web portal. We also disposition every call so that you know exactly what happens with every interaction.
Transparency / Flexibility
Clear terms, no lock-in contracts. We help you select a plan that fits your business. We can also change your plan at any time as your business grows.
What Customer are Saying
Weed Man
I have worked with Contact Automation for over 5 years. They provide a critical aspect of our business by helping us confirm our sales made in the field. They are great at what they do! They are able to make adjustments within short periods of time and do very detailed work. Their support staff is highly responsive and capable. The management team get the job done right every time. Their costs fit within our budget and we just wouldn't be as far along as we are, as a company, without them. Whether you need a dedicated employee or a shared team, they are a great fit for all needs and I highly recommend them.
Bishop Dwight Pate
Since 2016, the Contact Automation team has gone above and beyond to provide us with excellent service.Their support and assistance has allowed us to focus more on ministering and not on capturing the details of every caller. It is a great experience to work together and we all benefit greatly from their help.
Acorn + Oak
Contact Automation has been a great addition to our company. They allow us to work on bigger projects while still being able to take care of our customers and prospective customers. Having someone be able to answer the phone at all hours of the day allows us to have peace of mind. We know that calls will not be missed or forgotten. We highly recommend Contact Automation for all your business needs.
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